Terms of service

Terms of Service

Effective Date: 20-07-2026

Welcome to CEARA LUXURY. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General

CEARA LUXURY reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update product information, modify prices, or discontinue products without prior notice.

Actual product packaging and colors may vary slightly from the images displayed due to screen settings and photography.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased per customer.
Cancel orders suspected of fraudulent or unauthorized activity.
Request additional verification before processing an order.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

5. Payments

We accept payment through secure payment gateways available during checkout.

By placing an order, you confirm that:

The payment information provided is accurate.
You are authorized to use the selected payment method.
All payments are subject to verification and authorization.

6. Shipping

Orders are processed within the estimated processing time displayed on our website. Delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

For more information, please refer to our Shipping Policy.

7. Returns & Refunds

Due to hygiene and safety reasons, opened or used perfumes cannot be returned.

Returns and refunds are accepted only in cases of damaged, defective, or incorrect products, subject to the conditions outlined in our Return & Refund Policy.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, videos, and other materials, is the exclusive property of CEARA LUXURY unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

9. User Conduct

By using our website, you agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the operation or security of the website.
Misuse or abuse our services.

10. Limitation of Liability

To the fullest extent permitted by law, CEARA LUXURY shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].